Support

Email support@crewgalley.app. We answer within two working days; verification and safety reports faster.

Common questions

My verification is pending. Decisions come within 24 hours. If it has been longer, email us with the address you signed up with.

I was rejected and I am crew. Reply to the rejection reason by email with a different proof (company email code, roster screenshot, or crew ID with the number covered plus a selfie). The admin team can reopen a review.

Password reset. Use "Forgot password" on the sign-in screen and open the link from the email on the phone that has Galley installed. If it opened in a browser instead, see /reset/.

Delete my account. In the app: You → Settings → Delete my account. It removes your profile, photos, stays, messages and verification history. If you cannot sign in, email us from the account's address.

My data. You can request a copy of everything the app holds about you by email; we send it within 30 days. See the privacy policy.

Legal and takedown requests. legal@crewgalley.app. Requests are honoured on valid legal process only and are logged.